Who we are
Suggested text: Our website address is: https://www.rafaycarrentallahore.com.
Privacy Policy
At Rafay Rent a Car, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our car rental services.
1. Information We Collect
We may collect the following information:
- Name, phone number, email address
- CNIC and driving license details (for booking and verification)
- Pickup and drop-off locations
- Rental dates and vehicle preferences
- Communication details shared via phone, WhatsApp, or email
We only collect information that is necessary to provide our services.
2. How We Use Your Information
Your information is used to:
- Process and manage car rental bookings
- Verify customer identity for self-drive rentals
- Communicate booking details and updates
- Improve our services and customer support
- Comply with legal and regulatory requirements
We do not sell or rent your personal data to third parties.
3. Data Sharing
Your information may be shared only when necessary:
- With drivers (for with-driver rentals)
- With authorities if required by law
- To protect our legal rights or prevent misuse
We do not share your data for marketing purposes without consent.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of data transmission over the internet is completely secure.
5. Cookies & Website Usage
Our website may use cookies to improve user experience and website performance. Cookies do not collect personally identifiable information.
You may disable cookies through your browser settings if you prefer.
6. Third-Party Links
Our website may contain links to third-party websites. Rafay Rent a Car is not responsible for the privacy practices or content of those websites.
7. Data Retention
We retain customer information only for as long as necessary to fulfill bookings, comply with legal requirements, or resolve disputes.
8. Your Consent
By using our website or booking our services, you consent to this Privacy Policy and the collection and use of your information as described above.
9. Policy Updates
Rafay Rent a Car may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📞 Phone / WhatsApp: 0300-4248952, 0320-8189123
📧 Email: contact@rafaycarrentallahore.com
Where your data is sent
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